TrackFolksAlternatives to the Top 11 Attendance and Field Force Tracking Apps
Attendance and field force tracking apps are mostly well reviewed, but each has its own sore spots. We read the latest Google Play and App Store reviews of the 11 most-used apps (1,937 reviews in all), counted what 1 to 3 star reviewers complain about, and picked the best alternative to each, other than TrackFolks. The full comparison of features and prices is in Comparing the Top 11 Field Force Tracking Apps.
Method: complaints are counted as the share of reviews that are 1 to 3 stars and mention the theme, by keyword and checked by reading. The best alternative is the app closest to the original in features and store rating whose own reviews show far fewer reports of the original's complaints. These are customers' opinions, paraphrased; the samples are small and cover a few months, so treat the differences as indications.
App by app
QuickBooks Time
What it does: GPS time tracking, Who's working map, Geofence and mileage (Elite), Scheduling and time off, Payroll. Price: $20 a month base fee + $10 per user (Premium); geofencing needs Elite at $40 + $12 (about $10.67 per user per month for 30 users).
Top 3 complaints in app store reviews:
- Crashes, slow loading and clock-in failures after updates: about half of the 1 to 3 star reviews.
- Timesheets and data not syncing: about 1 in 10 of the low-star reviews.
- Location tracked "indefinitely" and hard-to-reach support: a recurring theme in the lowest-rated reviews.
- Closest feature-wise (6 of 6 features)
- Similar rating: 4.7 vs 4.7
- Fewer crash complaints (9% vs 37.5%)
- Fewer support complaints (1% vs 4.5%)
- Fewer indefinite-location complaints (1% vs 2.5%)
PagarBook
What it does: Selfie and geo-tagged attendance, Live location and route timeline (Geo), Visits with OTP confirmation, Salary and payroll, Biometric attendance. Price: not published.
Top 3 complaints in app store reviews:
- Crashes, errors and data that disappears after updates: about a third of the 1 to 3 star reviews.
- Renewals, premium plans and support: frequent among the lowest-rated reviews.
- Missing automation: about 1 in 10 of the low-star reviews.
- Closest feature-wise (7 of 7 features)
- Similar rating: 4.0 vs 3.7
- Fewer crash complaints (4.5% vs 22.5%)
- Fewer support complaints (2.5% vs 8.5%)
- Fewer renewal / billing complaints (4% vs 5.5%)
Connecteam
What it does: GPS clock-in and clock-out, Breadcrumb trail, Geofencing, Scheduling and time off, Chat and forms. Price: $29 a month flat for the first 30 users, then $0.80 per user (about $0.97 per user per month for 30 users).
Top 3 complaints in app store reviews:
- Bugs, lag and login problems: about 4 in 10 of the 1 to 3 star reviews.
- Always-on background location: about 1 in 10 of the low-star reviews, more in the lowest-rated.
- Unexpected charges and add-on fees: a recurring theme among the lowest-rated reviews.
- Closest feature-wise (5 of 5 features)
- Similar rating: 4.7 vs 4.8
- Fewer crash complaints (9% vs 20%)
- Fewer indefinite-location complaints (1% vs 5.5%)
SalaryBox
What it does: AI selfie attendance, Geofence attendance, Live location (add-on), Client meetings and expenses, Payroll and leave. Price: Rs 75 per user (Business) + Rs 100 per user for live location = about $1.84 (about $1.84 per user per month for 30 users).
Top 3 complaints in app store reviews:
- Renewal price hikes and "not free": the most common complaint in the 1 to 3 star reviews, 7 of the 14 lowest-rated.
- App not opening after updates: about 3 in 10 of the low-star reviews.
- After-sale support and salary errors: about 1 in 7 of the low-star reviews.
- Closest feature-wise (8 of 9 features)
- Similar rating: 4.0 vs 4.0
- Fewer support complaints (none vs 2.5%)
- Fewer crash complaints (3.6% vs 4.5%)
FieldSense
What it does: Location tracking, Visit management, Expense claims, Leave and attendance rules, Offline mode. Price: Rs 1,000 per user per year in the first year, Rs 3,000 after renewal (customer-reported) (about $0.88 year 1, $2.63 after renewal per user per month for 30 users).
Top 3 complaints in app store reviews:
- Crashes, hangs and sync problems: about a quarter of the 1 to 3 star reviews.
- Distance shown much lower than travelled: about 1 in 5 of the low-star reviews.
- Battery drain and tracking after logout: about 1 in 6 of the low-star reviews.
- Closest feature-wise (6 of 7 features)
- Similar rating: 4.0 vs 3.2
- Fewer incorrect-distance complaints (none vs 13.2%)
- Fewer crash complaints (4.5% vs 16.3%)
- Fewer battery-drain complaints (none vs 11.6%)
Clockify
What it does: Timer and timesheets, Projects and billable time, GPS locations (Pro), Time off, Kiosk. Price: $7.99 per user per month (Pro, the plan with GPS) (about $7.99 per user per month for 30 users).
Top 3 complaints in app store reviews:
- Crashes, sign-in loops and logouts: about 4 in 10 of the 1 to 3 star reviews.
- Features moved out of the free plan: about 1 in 10 of the low-star reviews.
- Built for timesheets, not field teams: inferred from the feature set.
- Closest feature-wise (4 of 5 features)
- Similar rating: 4.0 vs 4.6
- Fewer crash complaints (3.6% vs 21%)
Jibble
What it does: Facial recognition and selfie, GPS and geofencing, Live location (Ultimate), Offline use, Payroll-ready timesheets. Price: about $7.99 per user per month (Ultimate, the plan with live location; third-party figure) (about $7.99 per user per month for 30 users).
Top 3 complaints in app store reviews:
- Errors, logouts and auto clock-out: about a third of the 1 to 3 star reviews.
- Always-on location, face scan and battery: in the lowest-rated reviews.
- Live location is a paid extra: from Jibble's own plan pages and reviewers.
- Closest feature-wise (7 of 8 features)
- Similar rating: 4.1 vs 4.7
- Fewer crash complaints (3.4% vs 9%)
- Fewer renewal / billing complaints (none vs 1.5%)
- Fewer indefinite-location complaints (none vs 1%)
Unolo
What it does: Real-time location tracking, Distance travelled, Attendance and leave, Expense and conveyance claims, Field sales and service workflows. Price: not published.
Top 3 complaints in app store reviews:
- Battery drain: about a quarter of the 1 to 3 star reviews.
- Crashes and permission loops: about 1 in 7 of the low-star reviews.
- Distance that does not match the trip: about 1 in 9 of the low-star reviews.
- Closest feature-wise (8 of 8 features)
- Similar rating: 4.0 vs 4.0
- Fewer battery-drain complaints (none vs 5.5%)
- Fewer incorrect-distance complaints (none vs 2.7%)
Truein
What it does: Face recognition clock-in with GPS geofencing, Offline clock-in with automatic sync, Live GPS tracking (add-on), Shift scheduling and time off, Payroll-ready timesheets. Price: Rs 250 per user per year + a Rs 69,000 a year base fee (Time Capture), plus Rs 200 per user per year for live tracking (about $2.41 per user per month for 30 users).
Top 3 complaints in app store reviews:
- Tedious attendance corrections and a time picker that fails: a handful of the 26 low-star reviews.
- OTP not received and login problems: a handful of the low-star reviews.
- Not suited to field staff, and location errors: a few of the low-star reviews.
Hubstaff
What it does: GPS time tracking and geofenced job sites, Live team map and route history (Locations add-on), Timesheets and reports, Tasks and projects, Payroll (reported). Price: $10 per user per month (Team plan, annual); the Locations add-on needed for GPS is extra and its price was not found (about $10.00 per user per month for 30 users).
Top 3 complaints in app store reviews:
- Bugs, forced logouts and updates that break features: about a third of the 1 to 3 star reviews.
- Billing surprises and add-ons: several of the lowest-rated reviews.
- Confusing for small teams, and slow support: a recurring theme in the lowest-rated reviews.
- Closest feature-wise (4 of 5 features)
- Similar rating: 4.1 vs 3.8
- Fewer crash complaints (3.4% vs 16.2%)
- Fewer renewal / billing complaints (none vs 3%)
- Fewer support complaints (none vs 2.5%)
Timeero
What it does: GPS tracking with route breadcrumbs and playback, Automatic mileage calculation, Geofencing (Pro plan), Scheduling and job and task costing, Payroll integrations. Price: $5 per user per month (Basic, annual); geofencing needs Pro at $7.50 (about $5.00 per user per month for 30 users).
Top 3 complaints in app store reviews:
- Crashes, forced logouts and updates that break things: about 3 in 10 of the 1 to 3 star reviews.
- Mileage and location that do not match the trip: a recurring theme in the low-star reviews.
- Always-on location, battery drain and billing: several of the lowest-rated reviews.
- Closest feature-wise (5 of 6 features)
- Similar rating: 4.7 vs 4.7
- Fewer battery-drain complaints (0.5% vs 2.7%)
- Fewer incorrect-distance complaints (0.5% vs 2.2%)
- Fewer indefinite-location complaints (1% vs 2.2%)
Summary
| Provider | Features | Top complaints | Best alternative, and why |
|---|---|---|---|
| QuickBooks Time |
|
| Jibble
|
| PagarBook |
|
| SalaryBox
|
| Connecteam |
|
| Jibble
|
| SalaryBox |
|
| Unolo
|
| FieldSense |
|
| SalaryBox
|
| Clockify |
|
| Unolo
|
| Jibble |
|
| Truein
|
| Unolo |
|
| SalaryBox
|
| Truein |
|
| None stands out in the reviews we read |
| Hubstaff |
|
| Truein
|
| Timeero |
|
| Jibble
|
What the complaints add up to
- Crashes and login errors show up in the reviews of 11 of 11 apps, most of all QuickBooks Time (37.5% of the reviews we read). TrackFolks: no crashes reported by the roughly 50 people who have used it so far.
- Price and renewal complaints show up in the reviews of 6 of 11 apps, most of all PagarBook (5.5% of the reviews we read). TrackFolks: the price is published upfront and capped at $499 a year ($249 in the first year).
- Always-on or off-duty location complaints show up in the reviews of 3 of 11 apps, most of all Connecteam (5.5% of the reviews we read). TrackFolks: location is collected only while you are punched in.
- Battery drain complaints show up in the reviews of 5 of 11 apps, most of all FieldSense (11.6% of the reviews we read). TrackFolks: one location point a minute, uploaded every 15 minutes: as light as it can be while still giving near-real-time data.
- Distance and GPS accuracy complaints show up in the reviews of 4 of 11 apps, most of all FieldSense (13.2% of the reviews we read). TrackFolks: distance is measured along the route staff travelled, with stray GPS points removed.
- Support complaints show up in the reviews of 6 of 11 apps, most of all PagarBook (8.5% of the reviews we read). TrackFolks: the creator gives personal support, and most teams need it only while onboarding.
How TrackFolks addresses them
TrackFolks is a mobile-first field force tracker: selfie punch-in, live GPS, route replay with distance, a visit check-in form, expense receipts and CSV export for payroll, all managed from the phone. It is free for up to 10 users, then $1.05 per user per month, billed yearly, never more than $499 a year ($249 in the first year), with the renewal price published upfront. Support comes from its creator personally.
It is a new entrant with no store ratings yet, so these points are the creator's claims rather than review data, and it has gaps: it has no leave / roster, biometric / qr attendance, and geofencing is coming soon. But if the complaints above sound familiar, it is worth a shot: it is free for 10 users and needs no talking to anyone to start.
Download TrackFolks
This guide is AI-generated and published by TrackFolks, which is one of the apps covered. If you find an error, write to developer@shristigroup.com and we will correct it. If you want your offering included and you list your pricing openly, write to us and we will add it.