Privacy Policy
Last updated: · Effective for all TrackFolks apps and services
Overview
TrackFolks is a field-force attendance and location-tracking app built by Shrishti Group ("we", "us", "our") for organizations to manage their field teams' attendance, visits, and live location while employees are punched in for work. This policy explains what data TrackFolks collects, why, how it's used, and who it's shared with.
TrackFolks is deployed by your employer or organization ("the Organization") for its workforce. The Organization controls who has access to your data within the app (typically your direct manager and their reporting chain). If you have questions about your organization's specific data policies, please also contact your organization's administrator.
Information We Collect
Account information
Phone number (used for sign-in), first and last name, your organization code, and your position in the organization's manager hierarchy.
Location information
While you are punched in, TrackFolks collects your device's precise GPS location at regular intervals (approximately once per minute) — including while the app is running in the background — so your attendance and movement during work hours can be recorded and shared with your manager. Location collection stops automatically when you punch out.
Recorded location points are periodically matched to road geometry using a routing service so that your path is displayed accurately on a map (see "Third-Party Services" below).
Photos
A selfie photo taken at punch-in, and, if your organization uses it, receipt or bill photos attached to client visits.
Visit and attendance records
Punch-in/punch-out times, client visit check-in/check-out times, client name and visit location, and any comments added by you or your manager on a visit.
Device and notification information
A push-notification token used to deliver attendance and visit alerts to you and your manager, and the permission states (location, camera, notifications, battery-optimization exemption) TrackFolks needs to function.
How We Use This Information
- To record attendance — punch-in/out times and duration of work sessions.
- To show your live and historical location and route to your manager while punched in, for field-team coordination and safety.
- To record client visits, including location and any attached notes or receipts.
- To notify you and your manager of relevant attendance and visit events.
- To automatically close out a session and notify you if location data stops being received for an extended period (e.g. connectivity loss), so attendance records stay accurate.
Third-Party Services
TrackFolks relies on the following third-party services to operate:
- Google Firebase / Google Cloud — authentication, database (Firestore), file storage, push notifications, and server-side logic. Firebase infrastructure for TrackFolks is hosted in Google Cloud's Mumbai (India) region.
- OSRM (Open Source Routing Machine) — recorded GPS coordinates are sent to the public OSRM routing service to snap raw location points to roads for accurate map display. This request contains coordinates and timestamps only — no name, phone number, or other identifying account information is included in these requests.
Account & Data Deletion
You can permanently delete your TrackFolks account and all associated data at any time.
From the app
Open the menu (☰) in the top-right corner of the home screen and select Delete Account. After you confirm, your account is deleted immediately — this cannot be undone.
Without the app
If you no longer have the app installed, email developer@shristigroup.com from the phone number registered on your account, requesting account deletion. We will process the request and confirm once it's complete.
What gets deleted
- Your account (phone number, name, and organization membership).
- Your attendance and location history.
- Your visit records and any comments on them.
- Your punch-in and visit photos.
- Your sign-in credential — you won't be able to sign back in with the same account.
Data Retention
Attendance, visit, and location records are retained for as long as your account remains part of an active organization on TrackFolks, so historical attendance and visit reports remain available. See Account & Data Deletion above for how to delete your account and data at any time.
Data Security
Data is transmitted over encrypted connections (HTTPS/TLS) and stored using Firebase's access-controlled infrastructure. Access within the app is restricted by your organization's manager hierarchy — field employees can only see their own data, and managers can only see data for people who report to them.
Your Choices
- Location is only collected while you are punched in — punching out stops collection immediately.
- Location, camera, and notification permissions can be managed at any time from your device's Settings, though declining permissions required for tracking will limit the app's core functionality.
- To request access to, correction of, or deletion of your data, contact us using the details below, or reach out to your organization's administrator.
Children's Privacy
TrackFolks is a workplace tool intended for use by employed adults and is not directed at children. We do not knowingly collect data from anyone under the age of 18.
Changes to This Policy
We may update this policy from time to time to reflect changes to the app or applicable law. The "Last updated" date at the top of this page will change whenever we do. Continued use of TrackFolks after an update means you accept the revised policy.
Contact Us
Questions about this policy or your data? Reach us at gardeniavidesi@gmail.com or +91 95 3838 4545.